Refunds and Campsite Rentals

CANCELLATIONS/REFUNDS:  

TO CANCEL A RESERVATION: Please call the Ranger Station at 423-209-6894 to speak with a Clerk Monday through Sunday between the hours of 10 am and 6 pm OR Contact the Chester Frost Park Clerk by Email at CFPClerk@HamiltonTn.gov

For a Full Refund:

• 7 Night Sites require 7 days prior to scheduled arrival date notice for full refund
• 3 Night Sites require 3 days prior to scheduled arrival date notice for full refund
• 2 Night Sites require 2 days prior to scheduled arrival date notice for full refund
• 2 Night Sites require 2 days prior to scheduled arrival date notice for full refund

For a Partial Refund:

• 7 Night Minimum Sites: Cancellations made less than 7 days, up to and including 1 days prior to scheduled arrival date will forfeit the first two-night’s campsite fees per campsite. Remaining balance will be refunded.
• 3 Night Minimum Sites: Cancellations made less than 3 days, up to and including 1 day prior to scheduled arrival date will forfeit the first two-night’s campsite fees per campsite. Remaining balance will be refunded.
• 2 Night Minimum Sites: Cancellations made less than 2 days, up to and including 1 day prior to scheduled arrival date will forfeit the first night’s campsite fee per campsite. Remaining balance will be refunded.  
• Same Day Cancellations: Cancellations made the same day as the scheduled arrival date on any campsite reservation will forfeit the first three night’s campsite fee per campsite.
• If three or less nights were reserved, cancelling on the scheduled arrival date will forfeit all campsite fees per campsite.

Campsite Rentals:

• The individual renting the campsite must be the individual occupying the campsite. Camper is not required to bring RV / tent to register. You must stop and register at the Ranger Station before you park or set up on any campsite. Your site is not secured until you have reserved and paid for your site number, including when you are transferring to another site. Stabilizers and jacks must have wooden blocks under each when parked on asphalt sites.
• Age Requirement: Campsite may only be rented to someone 18 years of age or older. Any camper under the age of 18 must be accompanied by an adult during their stay.
• Subleasing is strictly prohibited.
• Be Courteous and Respectful: Please follow only designated roads or walkways. Do not cut through occupied campsites.

Campsite Transfers

Requests to transfer to another site are subject to a $15.00 fee.

Check In / Check Out

Policies Effective June 1, 2020

Ranger Station Lobby is closed to the Public. 

A Clerk or Park Ranger is available daily by phone at 423-209-6894

Please be advised of the following changes:

• Please STAY in your vehicle upon arrival. A Clerk or a Park Ranger will come outside to you.
• Have your Photo ID ready to verify the Account Name on your Reservation.
• You will receive a Reservation Check-In Tag to install on your campsite.

A clip to hang your Tag is located at the panel box on your site (this is new).

CHECK IN TIME is between 2:00 PM and 6:00 PM Daily

• Please DO NOT arrive early.
• Maintenance staff needs time to address site issues before you set up.  
• Please DO NOT move to another site earlier without a new check-on tag.
• If you have another reservation extending your stay or moving to another site, we will provide you with a new check-in tag after 12 NOON and before 2:00 PM. Call the Ranger Station if you have not received your new tag by 1PM to relocate. 423-209-6894.
• IF YOU ARRIVE AFTER 6:00 PM   your Reservation Check-In Tag will be installed on your reserved campsite. You may set up prior to 10PM and contact the Ranger Station at 423-209-6894 the next morning after 7am to complete the check-in process.  

CHECK OUT TIME is 12:00 PM – NOON

• Please DO NOT move to another site earlier without a new check-in tag.
• If you have another reservation extending your stay or moving to another site, we will provide you with a new check-in tag after 12 NOON and before 2:00 PM. Call the Ranger Station if you have not received your new tag by 1PM to relocate. 423-209-6894.

NO LATE DEPARTURES or EXTENDED CHECK-OUTS ARE ALLOWED. You may be charged a late check out fee of $20.00 per campsite should you fail to vacate your campsite in a timely manner past the Check Out Time of 12:00 PM NOON.

Upon your departure, drop your Reservation Tag in the mailbox adjacent to the Ranger Station.

• LENGTH OF STAY: Select Sites (Waterfront and Inland): Minimum 7 consecutive nights, Maximum 14 consecutive nights. All Other Waterfront sites: Minimum 3 consecutive nights, Maximum 14 consecutive nights; All Other Inland sites: Minimum of 2 consecutive nights, Maximum of 28 consecutive nights.  After staying the maximum days on any site you must Check Out. Prior to relocating with a new reservation, you must Check In at the ranger station. A new reservation for a different campsite is subject to availability. 
• Residency is not allowed at Chester Frost Park regardless of the length of stay.
• QUIET HOURS: 10 p.m. to 6 a.m. No loud music, loud talking or bright lights are permitted. All children under 18 years must be on their site by 10 p.m.

Camping Tags

Please drop your tag in the mailbox provided when checking out. The Dropbox is for Park Employees only and shall not be tampered with including removal of contents.

Campsites

Each site may contain no more than 8 people. A campsite may contain only one approved camping unit. This site may also contain one tent but no more than three tents. All parked vehicles must not infringe on a neighboring campsite or block the road in any way. Camping is not allowed on spaces between numbered sites.

Utilities

Laundry Facilities

These are open 24 hours. Please do not leave clothes in the machines unattended. No clotheslines allowed.

Water & Electrical Hook-Ups

Rewiring of electrical hook-ups is strictly prohibited. During freezing temperatures, disconnect water hoses when not in use.

Dump Stations

The dumping of gray or black water is allowed only at the designated dump stations provided in the park.

Trash

Trash is picked up daily. Campers should use the trash receptacles provided and keep their campsites in a neat and orderly fashion.

Campfires

Campfires are only allowed in the provided fire ring or by using a self-contained unit that is at least 6 inches off the ground. No unattended fires are allowed.

Parking

Camping or parking between sites is not allowed nor is blocking the road in any way. All vehicles must remain on prepared surfaces at all times. No parking in the grass or in empty campsites. There is a 2 vehicle maximum at each site. Overflow parking is available throughout the campground.

Intoxicants

Alcoholic Beverages are prohibited. State Law prohibits the possession or use of illicit drugs in the Park. Violators may be prosecuted.

Transportation

All park patrons are required to have motorized transportation throughout the course of their stay. No unlicensed or unregistered motorized transportation is allowed. All motorized transportation and operators must conform to state laws.

Weapons

Prohibited are:

• Bows and Arrows
• Devices That Discharges Projectiles by Any Means
• Explosives
• Fireworks
• Fishing Spears
• Slingshots

Firearms are prohibited unless a person possesses a valid weapons-carry license for a firearm that is valid in the State of Tennessee. Persons with such licenses may carry a firearm except where prohibited by state or federal law.

Pets

Leashed pets accompanied by their owners are welcomed everywhere except on the Beach. The beach area is restricted to service animals only. If a pet demonstrates aggressive behavior toward another pet or park patron or has excessive barking you may be asked to leave the park. Owners must also clean up after their pets.

Collecting Wildlife

The removal or destruction of wildlife, plant life, or shoreline rock is prohibited.