Cancelling a Reservation

When deciding to cancel a reservation you must "Log In" to your account.

Then you must select "Help."

Once the "hctn Help" box appears you will need to complete the "Name", "Email", and "Message" boxes. 

In the "Message" box you will need to list the Dates of your reservation and the facility you are wanting to cancel.

  • If you need more assistance you may call - Monday - Friday from 8 am - 4 pm
    • Administration 423-209-6893
    • Chester Frost Ranger Station 423-209-6894 for camping, shelter, or pavilion
    • Enterprise South Nature Park 423-893-3500 for meeting room
    • Tennessee Riverpark 423-493-9239 for shelter or  meeting room
  1. Administration

    Physical Address
    2277 Gold Point Circle N
    Hixson, TN 37343

    Phone: 423-209-6899
    Fax: 423-843-0146

    Hours
    Monday - Friday
    8:00 am to 4:00 pm

  2. Ranger Station

    Physical Address
    7872 Causeway Road
    Hixson, TN 37343

    Phone: 423-209-6894
    Fax: 423-847-1631

    Hours
    Monday - Friday
    7 a.m. - 9 p.m.

  3. Enterprise South Nature Park

    Physical Address
    190 Still Hollow Loop
    Chattanooga, TN 37416

    Phone: 423-893-3500
    Fax: 423-893-3501

    Office Hours
    8 a.m. - 5 p.m.

    ?Park Hours
    7 a.m. - 7:30 p.m.

  4. Tennessee Riverpark

    Physical Address
    4301 Amnicola Highway
    Chattanooga, TN 37402

    Phone: 423-493-9239
    Fax: 423-493-5139