Helpful Reservation Directions

Creating an Account on a Desktop

  • Select "Log In/Create Account"
  • Then select "Create Your hctn Account"
  • In the "hctn Sign-Up box" you need to fill in all Required Fields (Fields with an Asterisk ‘*’)
    • Fill in: Your Name, Date of Birth, Phone Number, Discount Qualification, Address Line 1, Zip/Postal Code, Country, Primary Email, Password, and Confirm Password
  • Then select "Next Step: Other Account Members" at the bottom right of the hctn Sign-Up box.
  • Then at the bottom right of the next step select "Save & Close."


Creating an Account on a Mobile Device

  • When on a cell phone go to the top left hand corner and select the "menu" button
  • Drop down menu will appear, select "Desktop Version"
  • Then select "Log In/Create Account"
  • Then select "Create Your hctn Account"
  • In the "hctn Sign-Up box you" will need to fill in all Required Fields (Fields with an Asterisk ‘*’)
    • Fill in: Your Name, Date of Birth, Phone Number, Address Line 1, Zip/Postal Code, Country, Primary Email, Password, and Confirm Password
  • Then select "Next Step: Other Account Members" at the bottom right of the hctn Sign-Up box.
  • Then at the bottom right of the next section, select "Save & Close."


Making a Reservation

  • Select "Log In/Create Account"
  • Then select a "Facility Tag" on the left hand side of the screen
  • Then find the facility you would like to reserve.
  • If you use the grid you can find the dates and facility you want and its availability 
    • Green means available. Pink means unavailable.


IF YOU ARE MAKING A CAMPING RESERVATION

  • Select the campsite you would like to reserve
  • Select the date ranges you would like to stay; end date meaning the date you are checking out.
  • Select "apply dates"
  • Select "add to cart"
  • In Cart select "checkout"
  • Answer the prompt questions and check the box saying “I Agree”
  • Select "Submit Responses"
  • Read through the contract and check the box at the bottom of the page that says, “I agree on behalf.”
  • Then use your mouse to sign the box that appears to sign the waiver and select save.
  • Then scroll back up and select Confirm Wavier Agreement
  • Before making a payment review reservation informing
    • If you decide that you do not want the reservation go up to the price and click on the (x) and it will dump the reservation out of your cart.
    • Then you click on the "catalog" button to start over
  • Then enter payment information for your reservation and click "pay now"
    • Discounts are automatic and currently added to All Reservations until further notice.

IF YOU ARE RESERVING A SHELTER, PAVILION, or MEETING ROOM.


  • Select the facility you want.
  • Select the date you want.
  • Select if you want an AM, PM, or All Day reservation
  • Select "add to cart"
  • Select cart
  • In cart select "checkout"
  • Answer the prompt questions and check the box saying “I Agree”
  • Select Submit Responses
  • Read through the contract and print contract to complete and return 7 days before reservation.
  • Then scroll back up and click Confirm Wavier Agreement
  • Then enter payment information for your reservation and click pay now

 

  1. Ranger Station

    Physical Address
    7872 Causeway Road
    Hixson, TN 37343

    Phone: 423-209-6894

  2. Enterprise South Nature Park

    Physical Address
    190 Still Hollow Loop
    Chattanooga, TN 37416

    Phone: 423-893-3500
    Fax: 423-893-3501

  3. Tennessee Riverpark

    Physical Address
    4301 Amnicola Highway
    Chattanooga, TN 37402

    Phone: 423-493-9239
    Fax: 423-493-5139